Privacy Policy

These general rules of Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746 (hereinafter referred to as the “Company”) regulate the general terms and conditions for entering into contracts and the rules for the collection, processing, and protection of personal data of business partners (B2B, business-to-business): individuals, self-employed professionals, craftspeople, responsible persons of companies, legal and other representatives of business partners, or any other person entering into a business relationship with the data controller.

For the purposes of these rules, “personal data” means any information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

A business partner is any natural person who enters into or intends to enter into a contract with Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, which requires the collection and processing of personal data and who, as such, is considered a data subject within the meaning of the General Data Protection Regulation of 27 April 2016 (EU 2016/679).

Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, as the data controller, prior to collecting any personal data, provides the following information in accordance with Article 13 of the General Data Protection Regulation of 27 April 2016 (EU 2016/679):

Data Controller

Natura Verum d.o.o.
Titov trg 7, 52220 Labin
OIB: 05544362746
booking@floria-glamping.com
+385 52 404 603
+385 91 1404 014

Contact details of the Data Protection Officer

Tempo d.o.o.
Titov trg 7, 52220 Labin
OIB: 48743301312
booking@floria-glamping.com
+385 52 404 603
+385 91 1404 014

Personal Data Collected and Legal Basis

Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, on the basis of its legal obligations and for the purpose of performing a contract, taking steps prior to entering into a contract, or conducting business negotiations, may collect the following personal data:

  • first and last name;
  • place of residence;
  • date and place of birth;
  • personal identification number;
  • identification document number;
  • ID and name of the identification document issuer;
  • financial and solvency information (Bon 1, Bon 2, Sol 2);
  • JMBG (unique citizen identification number);
  • information regarding real estate and movable property;
  • inspection, scanning, or copying of an identification document;
  • certificates and diplomas of completed education or professional training;
  • information obtained from professional and craft registers;
  • information regarding qualifications and special qualifications;
  • occupation/profession;
  • information stated on blank promissory notes, debt notices, and bills of exchange.

All such data shall be retained for the period prescribed by the applicable law or for as long as necessary for the purpose of fulfilling the contract and shall be deleted after the expiry of that period.

If our client refuses to provide the aforementioned data that is collected on the basis of legal obligations or is necessary for the performance of the contract, Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, reserves the right to refuse to enter into a contract with the business partner.

Due Diligence and Anti-Money Laundering Obligations

Based on the obligation to conduct due diligence of a party prior to entering into a business relationship, in accordance with the Act on the Prevention of Money Laundering and Terrorist Financing, we are required to collect the following information:

For a natural person, authorized person, or legal representative:

  • first and last name;
  • place of residence;
  • day, month, and year of birth;
  • identification number;
  • name and number of the identification document;
  • name of the country that issued the identification document;
  • citizenship/nationality.

For the natural person to whom the transaction is intended:

  • first and last name;
  • place of residence;
  • identification number of the natural person, where such information is available.

For crafts and other self-employed activities:

  1. a) the name, place of residence (street and house number, city/town, and country), and identification number of the craft or person carrying out another self-employed activity when establishing a business relationship or carrying out another self-employed activity, establishing a business relationship, or conducting transactions;
  2. b) the name and place of residence (street and house number, city/town, and country) of the craft and the person carrying out another self-employed activity to whom the transaction is intended, as well as the identification number of the craft and the person carrying out another self-employed activity, only if such information is available.

For the beneficial owner of the party:

  • first and last name;
  • country of residence;
  • day, month, and year of birth;
  • citizenship/nationality.

The following information is also collected:

  • the purpose and intended nature of the business relationship, including information about the activities of the party;
  • the date and time of establishing the business relationship;
  • the date and time of the transaction, the amount and currency in which the transaction will be carried out, and the method of execution of the transaction;
  • where, based on a risk assessment carried out in accordance with the provisions of the Act and the rules adopted on that basis, a high risk of money laundering or terrorist financing is identified, the purpose of the transaction;
  • the source of funds that are or will be the subject of the business relationship;
  • the source of funds that are or will be the subject of the transaction;
  • other data concerning transactions, funds, and persons in accordance with Article 20 in conjunction with Articles 56 and 57 of the Act on the Prevention of Money Laundering and Terrorist Financing.

These data shall be retained for a period of 10 years from the date of termination of the business relationship, as prescribed by the Act on the Prevention of Money Laundering and Terrorist Financing.

Purpose and Processing of Personal Data

Personal data shall be processed fairly and lawfully and shall not be collected to a greater extent than necessary.

The personal data of a business partner of Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, is collected and processed in cases prescribed by law and/or on the basis of the client relationship, for the purpose for which it has been authorized and/or for the purpose of concluding and performing a contract entered into between the business partner and Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, as well as in other cases prescribed by law.

The collected personal data is used for:

  • provision of our services/performance of contracts;
  • identification and verification purposes;
  • statistical analysis and research;
  • compliance with regulatory and legal requirements;
  • prevention of money laundering and terrorist financing;
  • marketing, profiling, and market research;
  • protection of the rights and property of Floria Glamping Garden.

The processing of personal data referred to in Article 3 of these rules is carried out by automated means of processing personal data, and the data controller does not have the technical capability to process the data in any other manner. Therefore, authorization for automated processing of data is a prerequisite for entering into a contract.

Protection of Your Personal Data

In accordance with the applicable personal data protection legislation, the prescribed technical measures and procedures have been implemented, and access to personal data is restricted to authorized persons only.

The collection and processing of data use the latest security architecture, including servers, databases, backups, firewalls, encryption, monitoring systems, and access-control systems, both physical and software-based, in order to ensure protection against the loss or misuse of your data.

Data Privacy

The data of a client of Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746, together with information that Natura Verum d.o.o., Titov trg 7, 52220 Labin, OIB: 05544362746 becomes aware of through the provision of services and its business dealings with clients, shall be considered confidential business information, and Floria Glamping Garden may disclose such information only where legally required to do so.

The data controller is obliged to forward personal data collected on the basis of legal obligations to the competent state authority within its legal jurisdiction. These authorities may include the Ministry of Finance, Tax Administration, Anti-Money Laundering Office, and other public authorities.

Rights of the Data Subject

Each client, in accordance with Articles 15–22 of the General Data Protection Regulation of 27 April 2016 (EU 2016/679), has the right to:

  • access their personal data and request the rectification or erasure of personal data, in accordance with these rules and applicable legal provisions;
  • restriction of processing relating to them as a data subject, in accordance with these rules and applicable legal provisions;
  • object to the processing of personal data, including the use of personal data for direct marketing purposes and automated decision-making, including profiling, in accordance with these rules and applicable legal provisions;
  • request the portability of personal data relating to them, in accordance with these rules and applicable legal provisions;
  • withdraw, at any time, their consent to the processing of personal data as specified in Articles 3.1.3 and 3.2.2 of these rules.

Withdrawal of the client’s consent shall not affect the lawfulness of processing based on consent before its withdrawal.

For any questions, complaints, requests, or for exercising their rights relating to the protection of personal data as set out in the Regulation and the preceding section, the client may contact the Data Protection Officer or the Data Controller by email at:

booking@floria-glamping.com

At any time, the client may lodge a complaint with the supervisory authority responsible for personal data protection:

Croatian Personal Data Protection Agency (AZOP)
Martićeva ulica 14
10000 Zagreb
Croatia

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